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Building a streamlined subscription management solution
We're a tech company with a rapidly evolving product and high development standards; we were thrilled with the work provided by Curotec. Their team had excellent communication, a strong work ethic, and fit right into our tech stack.
Kurt Oleson
Director of Operations, Custom Channels
"We're a tech company with a rapidly evolving product and high development standards; we were thrilled with the work provided by Curotec. Their team had excellent communication, a strong work ethic, and fit right into our tech stack."
Kurt Oleson
Director of Operations, Custom Channels
The Challenge
Custom Channels needed a streamlined subscription management and financial integration solution to support growth
Custom Channel faced a complex challenge that required streamlining its subscription management and financial integration processes. They needed to create a new customer and admin panel to manage subscriptions efficiently. This panel had to seamlessly integrate with various essential systems, including the internal systems and the accounting, payments, and tax management APIs. The primary objectives were to empower administrators to easily oversee and manage subscriptions while providing customers with a user-friendly platform to manage their payment methods, as well as issue invoices and receipts.
The Solution
A secure, scalable, efficient subscription management system
To address Custom Channels’ complex subscription management and financial integration needs, we developed a robust and versatile solution. The custom-tailored system was meticulously designed to ensure data security, uninterrupted availability, and efficient scalability. Moreover, it automates critical subscription tasks and effectively integrates with APIs for seamless business operations.
Technologies Used
Laravel 10 / Vapor
Stripe API
QuickBooks API
The Results
Significant improvements to financial administration processes and CX
Custom Channels experienced a remarkable transformation with their new subscription management product. The complexity of handling customer subscriptions decreased significantly, providing the team with a streamlined and efficient workflow. Automation played a crucial role, as the software now effortlessly generated invoices and promptly notified customers, relieving administrative burdens.
Customers benefited from improved self-service options, including easy payment method management, enhancing their overall experience. Additionally, the seamless integration with the accounting system eliminated errors in invoices and payment records, ensuring impeccable financial accuracy and operational efficiency.